Company Description

IPIPAK-Intelligent Process Inside is a leader in offering affordable and smart business process outsourcing (BPO) services since 2004. Our services cover technology, managing supplies, marketing, customer support, and more. We are dedicated to being great partners in today's digital world and strive to improve your outsourcing experience.

We are currently in search of a Customer Services Representative to join our dynamic team at IPIPak – Intelligent Process Inside.

Role Description

This is a full-time on-site role for a Customer Service Representative located in Rawalpindi. The Customer Service Representative will be responsible for answering customer inquiries via phone, email, and chat and resolving any issues with excellent customer service.

Skills:
  • Customer Service, Customer Support, and Customer Experience skills.
  • Ability to maintain customer satisfaction while resolving inquiries.
  • Excellent communication and interpersonal skills.
  • Ability to multitask and manage time effectively.
  • Attention to detail and problem-solving skills.
  • Experience in a customer service or call center role preferred.
  • Proficiency in computer.
Job Requirement
  • Qualification: Bachelors Required.
  • Timings: 05:00 pm to 02:00 am.
  • Working Days: 5 Days a Week.
  • Experience: Minimum 6 Months.
Location

Office #41A, Floor S3, QJ Heights, Safari Villas 1, Bahria Town, Rawalpindi

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